FAQ

How long does shipping take?

Orders are processed in 1–3 business days. Delivery usually takes 7–12 business days after that. You'll get a tracking link by email as soon as your order ships.

How do I track my order?

Use the tracking link in your shipping confirmation email. Can't find it? Contact us with your order number and we'll send it over.

What if my item arrives damaged or doesn't work?

Email us within 30 days of delivery with your order number and a photo. We'll send a replacement or give you a full refund.

Can I change or cancel my order?

Yes, as long as it hasn't shipped yet. Contact us as soon as possible with your order number.

Can I return an item I don't want?

Yes, within 30 days of delivery if it's unused and in its original packaging. Please contact us first for return instructions. See our Refund Policy for details.

Is checkout secure?

Yes. Payments are processed through Shopify's secure, encrypted checkout. We never see or store your card details.

Which payment methods do you accept?

All payment methods available at checkout, which typically include major credit and debit cards and express options like Shop Pay, Apple Pay and Google Pay.